What is the process to request a price match at this store?

To request a price match, simply present proof of the competitor’s advertised price for the identical product at the time of purchase, ensuring the product is the same colour, size, and in stock for delivery. Once verified, the store will match the price.

Are there any specific conditions I should know about when asking for a price match?

Price match requests are only valid if the product is identical in colour, size, and available for immediate delivery; products sold by third-party marketplace sellers, faulty items, or from unauthorised distributors are not eligible.

Which products are eligible for the price match guarantee?

The price match guarantee applies to genuine advertised prices of leading Australian in-store and online retailers for products that are in stock and identical in colour and size.

What types of prices or sellers are excluded from the price match policy?

Prices from third-party marketplace sellers, faulty products, pop-up shop prices, overseas distributors, or pricing errors are excluded from the price match policy.

Price Match Guarantee

Shop with confidence with our Alina Collections Price Match Guarantee. If you find the identical item at a lower genuine, advertised price from a leading Australian retailer, we'll match it so you always get the best price on the styles you love, in store and online.

How Do I Request a Price Match?

To request a price match, simply present proof of the competitor's advertised price for the identical product at the time of purchase. The item must be the same colour and size, and in stock and ready for delivery. Once your price match request is verified and the competitor's product is confirmed, we will happily match the price.

Terms & Conditions of Our Price Guarantee

Our price match guarantee will not be verified for the following reasons:

- The product is shipped or sold by third-party sellers on marketplace, eBay or classified websites
- The price is from a faulty product or a Pop-Up Shop price
- The products supplied through unauthorised distributors or delivered directly to customers from an overseas distributor
- Pricing errors have occurred

Need Help With a Price Match?

If you'd like to request a price match or have any questions about our price match guarantee, contact us with a link to the competitor's advertised price and we'll be happy to help. You're also welcome to visit our South Wentworthville showroom to ask our team in person. For more information on pricing practices in Australia, see the Australian Competition and Consumer Commission (ACCC) guidance on pricing.

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